Shipping and delivery

Nothing. We make no delivery charge on any order, to any country we serve, and there is no minimum spend to reach first.

The price you see on a product page is the whole of what you pay. No line is added at the end of the order form, and none is added on the doorstep.

Once the order is confirmed on the phone, we take one to two working days to hand the parcel over, and the carrier three to seven working days more, depending on how far it is going.

Those are the times the routes normally run, not promises. When one slips, track your order explains what to do about it.

Because a parcel paid for at the door is worth getting right first time. On the call we read back the product, the address and the exact sum the driver will collect, and you can change any of it or call the order off.

If we cannot reach you at all, the order is not packed — so a wrong digit in a phone number is the commonest reason an order stalls.

There is no login here and no tracking box, because there are no accounts on this shop. Our call centre, which confirms your order, gives you the tracking details, on that call or whenever you ask, and the operator's page shows the journey.

Some routes have no consumer tracking at all; on those we give you the dispatch date instead of pretending otherwise. Ask us at info@thinkoutlets.com and we will look it up.

Inside the EU and the UK, no. For destinations beyond them, import duty and local taxes can be charged when the parcel lands.

Those are set by the destination country, not by us. They are not part of our prices and they are payable by whoever receives the parcel.